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Privacy Policy

Last Updated: February 15, 2025

Introduction

Intupower ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, process, and share your information, including personal data, in conjunction with your access to and use of the Intupower website and services.

1. Important Information and Who We Are

1.1 Purpose of This Privacy Policy

This privacy policy aims to give you information on how Intupower collects and processes your personal data through your use of this website and our services, including any data you may provide when you:

  • Sign up for our services
  • Purchase a product
  • Subscribe to our newsletter
  • Request marketing materials
  • Participate in our courses
  • Use our ASTRA programs

1.2 Controller

Intupower is the controller and responsible for your personal data. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

1.3 Contact Details

  • Full name of legal entity: Intupower Corp
  • Email address: [email protected]
  • Postal address: 1000 Brickell Ave #715, Miami, FL 33131
  • Telephone number: +1 786-571-5117

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you:

2.1 Identity Data

  • First name and last name
  • Username or similar identifier
  • Title
  • Date of birth
  • Professional credentials

2.2 Contact Data

  • Billing address
  • Delivery address
  • Email address
  • Telephone numbers

2.3 Financial Data

  • Payment card details
  • Bank account information
  • Payment history

2.4 Transaction Data

  • Details about payments to and from you
  • Details of products and services you have purchased from us

2.5 Technical Data

  • Internet protocol (IP) address
  • Browser type and version
  • Time zone setting and location
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access our website

2.6 Profile Data

  • Your username and password
  • Your purchases or orders
  • Your interests, preferences, and feedback
  • Course progress and completion data
  • Assessment results
  • Interaction with our services

2.7 Usage Data

  • Information about how you use our website, products, and services
  • Learning patterns and preferences
  • Engagement with course materials
  • Communication preferences

2.8 Marketing and Communications Data

  • Your preferences in receiving marketing from us and our third parties
  • Your communication preferences

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

3.1 Direct Interactions

You may give us your Identity, Contact, and Financial Data by:

  • Filling in forms on our website
  • Corresponding with us by post, phone, email, or otherwise
  • Creating an account
  • Subscribing to our publications
  • Requesting marketing materials
  • Participating in our courses
  • Providing feedback

3.2 Automated Technologies or Interactions

As you interact with our website, we may automatically collect Technical Data about your:

  • Equipment
  • Browsing actions
  • Patterns
  • Course engagement

3.3 Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources:

  • Analytics providers
  • Advertising networks
  • Search information providers
  • Payment processors
  • Identity verification services

4. How We Use Your Personal Data

4.1 Lawful Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation
  • Where you have given consent

4.2 Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data:

Service Provision

  • Process your orders and payments
  • Deliver our services
  • Manage your account
  • Provide access to our courses and materials
  • Track your progress
  • Issue certificates and credentials

Improvement and Development

  • Improve our website, products, and services
  • Develop new products and services
  • Conduct research and analysis
  • Understand user behavior and preferences

Communication

  • Send administrative notifications
  • Provide customer support
  • Respond to inquiries
  • Send marketing communications (with consent)
  • Share updates about our services

Legal and Security

  • Detect and prevent fraud
  • Protect our legal rights
  • Comply with legal obligations
  • Maintain security of our services

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5.1 Security Measures

  • Encryption of sensitive data
  • Secure data storage
  • Regular security assessments
  • Employee training
  • Access controls
  • Incident response procedures

5.2 Data Breach Procedures

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6.1 Retention Periods

  • Account information: Duration of your account plus 7 years
  • Course data: Duration of your enrollment plus 5 years
  • Financial records: 7 years
  • Marketing data: Until you unsubscribe
  • Technical data: 2 years

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

7.1 Your Rights

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

7.2 How to Exercise Your Rights

You can exercise any of these rights by contacting our DPO at [email protected].

8. International Transfers

We share your personal data within the Intupower Group. This will involve transferring your data outside the European Economic Area (EEA).

8.1 Transfer Safeguards

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • Standard Contractual Clauses
  • Privacy Shield certification
  • Binding Corporate Rules

9. Cookies and Tracking Technologies

9.1 What We Use

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9.2 Types of Cookies

  • Necessary cookies
  • Functional cookies
  • Performance cookies
  • Targeting cookies

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +1 786-571-5117
  • By mail: 1000 Brickell Ave #715, Miami, FL 33131

This Privacy Policy was last updated on February 15, 2025, and is effective immediately.